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Frequently Asked Questions

The Custodial Support Foundation is a 501(c)(3), 509(a)(1) Nonprofit Foundation that was created by Bounty Alert, Inc. ("Bounty Alert") to provide information, outreach services, host workshops and refer clients to Bounty Alert (See: Certificate).

The Filing Program provides custodial parents free information required to file to receive child support payment through their regional child support enforcement agency.  The Filing Program was created for the more than 25 million custodial parents that are owed child support but have not filed to receive child support through their regional Office of Child Support Enforcement (Filing Program's FAQs).

The Collection Program provides custodial parents with discounted and sponsored services to collect child support arrears once a regional child support enforcement agency is unable to collect child support, through garnishments, withholding income tax refunds, and lottery winnings.  The Collection Program was created for the more than 12 million custodial parents with child support orders, and owed child support arrears because their regional Office of Child Support Enforcement can't locate the noncustodial parents, their assets or verify their income (Collection Program's FAQs)

Filing Program - Frequently Asked Questions

Q:  What does the Filing Program provide that is not provided by the Office of Child Support Enforcement to collect child support?

A:  The Filing Program only provides custodial parents with the information to file for child support through the Office of Child Support Enforcement within a custodial parents region.  The Filing Program only was created to help custodial parents file to receive child support through the Office of Child Support Enforcement.

Q:  Why is there a Filing Program, when someone can just go straight to their regional Office of Child Support Enforcement to file to receive child support?

A:  The Filing Program was created to assist the more than 25 million custodial parents that are owed child support  to receive a structured child support order through their regional Office of Child Support Enforcement.  Many custodial parents don't know where their regional office is located or what information and documents they need to bring, so the Filing Program provides the instructions, and locations to assist in the filing for child support processes.

Q:  Can a Custodial Parent purchase the Collection Program after receiving the services of the Filing Program?

A:  Yes; once a parent has a child support order and is owed more than three (3) months of arrears, a custodial parent can acquire the Collection Program.

Collection Program - Frequently Asked Questions

Q:  What does the Collection Program provide that is not provided by the Office of Child Support Enforcement to collect child support?

A:  The Collection program provides the following services not provided by the Office of Child Support Enforcement, which each regional child support agency services are provided:

1.  Private Investigative Services to Locate Noncustodial Parents and their Assets.  Custodial parents are required to provide child support agencies an accurate address to enable child support enforcement agencies to serve noncustodial parents with child support documents.

2.  Preparation of Legal Documents to Seize and Liquidate Noncustodial Parents Assets to Pay Arrears.  The Office Child Support Enforcement collects child support through salary garnishes, income tax refunds, lottery winnings, and direct payments by noncustodial parents.  Custodial parents can hire private attorneys to file motions and lawsuits to seize and liquidate noncustodial parents assets to pay child support arrears.  The legal document provided by the attorneys through the Collection Program enable a custodial parent to get an order to enforce their child support order.

 3.  Collection Services that Include Seizures and Liquidation of Noncustodial Parent's Assets to Pay Arrears and Expenses The Office of Child Support Enforcement require custodial parents to hire and contract their own attorneys and collection agencies to seize and liquidate noncustodial parents assets.  The Collection Program includes the services of collecting child support and refunding all service fees through payment arrangements by noncustodial parents or by seizing and liquidating noncustodial parent's assets.

 4.  Apprehension Services to Hunt, Locate and Extradite Noncustodial Parents with Child Support Warrants.  The Collection Program includes preparing a motion to request an arrest warrant be issued for contempt of the child support order issued by the custodial parent's state court, if a warrant has not been issued.  Once the warrant has been issued and is currently active, rather than wait until the noncustodial parent is arrested by chance, the Collection Program includes contracting a licensed fugitive recovery agency to hunt down, apprehend and transport the noncustodial parent to the state that issued the arrest warrant to speed up the collection process.  

5.  Refund of All Service Fees.  The motions or lawsuits prepared by through the Collections Program include the repayment of all fees and expenses incurred by custodial parents.  The refund of all fees are paid to custodial parents proportionally with the collection of child support arrears, service fees and the collection fees included in the order granted by the court order that are obtained through filed motions or lawsuits.

The Collection Program, there are three (3) programs offered through the Collection Program.

1.  Personal Appearance Service: Enables custodial parents to represent themselves as "Pro Se Litigants", without the representation of an attorney.  In most cases the custodial parents counselor form the Office of Child Support Enforcement will appear in court with the custodial parent to assist in acquiring the enforcement order that is prepared by the Collection Program.

2.  Attorney Appearance Service: Enables custodial parents to have an attorney provided through the Collections Program for an additional one-time fee of $350.00 or 13 payments of $30, plus a one-time document handling fee of $10, which totals $400.00.

3.  Attorney Account Program: Enables custodial parents to use their existing attorney to file their court documents and represent them in court.  The attorneys of the Collection Program will work with custodial parents attorneys to ensure all parties receive the best possible services (Attorney Account Program FAQs).

 

Q:  What are the requirement for a custodial parent to receive the services of the Collection Program?

A:  A custodial parent must have an active child support order and must be owed at least than three (3) months of arrears child support arrears.  Noncustodial parents must have verifiable income or assets, which can be determined by the investigative services provided through the Collection Program.

Q:  Is there a fee for the Collection Program?

A:  There is a $390.00 services fee for the Collection Program, plus a $10 document handling fee, which totals $400.00. Clients that pay the service fee in full receive a $50.00 discount, and must only pay a one-time fee $350.00.  The services is substantially less than what a custodial parent would pay to a private investigation agency, attorney and a collection agency to receive all of the services provide through the Collection Program.

Q:  Can the Collection Program Service Fee be paid in monthly payments?

A:  The Collection Program Service Fee can be paid in 13 monthly payments of $30, plus the $10 document handling fee, which totals $400.00.  Custodial Parents must provide a credit or debit card that will be setup to be automatically billed each month.  The document handling fee will be billed separately once the service agreement is completed and signed by the custodial parent.

Q:  When is the Collection Program Document Handling Fee of $10 required to be paid?

A:  The Collection Program Document Handling Fee of $10 is required with the first monthly payment and is not refundable after the Service Agreement has been issued to a client.

Q:  How does the Collection Program save custodial parents over the existing collection programs and agencies?

A: The Collection Program was designed to only require custodial parents to pay a portion of the services fees required to provide the most comprehensive collection program.  The remainder of the fees are charged to noncustodial parents, in addition to custodial parents initial fees.  This enables custodial parents to be refunded their initial fees and any previous expenses to collect child support.

Q:  What would a custodial parent be required to pay to other programs and agencies to receive the services offered by the Collection Program, which only costs a one-time fee of $350 or a 13 payment plan totaling $400?

A:  Since there are an estimated 12.5 million custodial parents owed over $100 billion child support arrears with child support orders, the average amount owed is estimated to equal $800. To receive the same services offered by the Collection Program a custodial parent would be required to pay the following fees to other programs and agencies.

Costs of Other Services

Private Investigative Service Fee to Locate Noncustodial Parents, their Income and their Assets

Attorney Fees to Prepare Motions or Lawsuits, File the Motion or Lawsuit and Appear in Court

Collection Agency Fee Between 25% to 40% of Arrears and Fee (Est. $8,000 in Arrears Owed)

Fugitive Recovery Agent Fees to Apprehend and Extradite Noncustodial Parents with Warrants

Total Fees Required for a Custodial Parent Owed the National Average of $8,000 in Arrears

 

= $2,000 - $5,000

= $3,500 - $5,000

= $2,000 - $3,200

= $1,000 - $3,000

= $9,000 - $16,200

Note: The Costs of Other Services are $9,000 - $16,200, which are More than the Average Arrears Owed of $8,000

 

Q:  What documents must a custodial parent provide with the Collection Program?

A:  Custodial parents must provide a completed and signed Custodial Support Foundation and Bounty Alert Service Agreement, Collection Agency Agreement, a copy of the most recent child support order and a copy of a statement that includes the most current arrears.  If an arrest warrant has been issued and is active, a copy of any documents that confirm an arrest warrant is active must be provided.

Q:  What are the success rates of the Collection Program?

A:  The Collection Program's services are provided by the top rated collection agency since 2007, which has an average collections success rate of 75% on accounts with court orders, and collects an average of 81% of all required funds and fees.

Q:  Is the Collection Program's Service Fee guaranteed?

A:  Since the ability to collect relies on the accuracy of the information provided by a custodial parent, the collection program is not guaranteed, however clients are guaranteed to receive an investigation report that contains a complete background check of the noncustodial parent's information on file in local, state and federal databases.

Q:  What type of information is provided in the noncustodial parent investigation report?

A:  The investigation report contains the noncustodial parent's addresses used, assets, licenses, filings, credit applications, utilities, use of social security number, social security numbers used, income stated on credit applications, income stated by employers, addresses used to purchase tickets, and much more.  Additional searches are available to determine the noncustodial parents income with no additional fee, but may alert the noncustodial parent and require a client release form to be completed.

Q:  Should a Custodial Parent continue the Collection Program if the noncustodial parent's income or assets can't be determined?

A:  Yes; the Collection Program enables custodial parents to receive a court order to enforce the collection of child support order and all fees, which can be enforced whenever a noncustodial parent's assets are discovered.

Q:  How long will the collections be attempted by the Collection Program to collect a custodial parent's child support arrears and fees?

A:  The Collection Program will attempt to collect a custodial parent's child support arrears and fees for 12 months from the date the services agreements are completed and provided with a copy of the child support order and confirmation of the arrears.

Q:  Can a custodial parent use their own attorney with the Collection Program?

A: Yes; the Collection Program enables clients to use their own attorney to make modifications to the legal documents prepared by the attorneys through the Collection Program, to file the legal documents with the court and to make the court appearances to receive the court order to enable the Collection Program to be able to provide all of the services offered through the Collection Program.

Q:  Can I enroll in the Collection Program if I don't have a child support order, and need to locate the noncustodial parent of my child(ren) through the Collection Program?

A:  Yes; the Collection Program is available to custodial parents that need the investigation services to locate the noncustodial parents of their child(ren) to assist the Office of Child Support Enforcement in determining the location, assets and income of a noncustodial parent.  Once the background check is completed, the custodial parent must receive a child support order before any additional services can be provided.

Q:  Can I have an attorney represent me with the Collection Program?

A:  Yes; there are two programs to enable custodial parents to receive the Collection Program with the assistance of an attorney. 

  1. The Attorney Appearance Program provided through the Collection Program's Legal Assistance Services enables custodial parents to pay an additional fee of $30.00 per month to have an attorney file the court documents and appear on the court date to acquire the enforcement order.  There is also an additional $10.00 fee to have an additional copy of the documents provided by the Custodial Support Foundation sent to an attorney.  The additional fee totals $400.00 for the Attorney Appearance Program, which is much less than retaining an attorney through other means.  Custodial parents may also pay an additional one-time fee of $350.00 and save $50 for the Attorney Appearance Program.

  2.  The Attorney Account Program provides the Collection Program for custodial parents that have an existing attorney handling their child support matters.  Rather than have the attorneys of the Collection Program working independently, the Attorney Account Program enables custodial parent's attorneys to work with the Collection Program attorneys to ensure custodial parents receive the best services available.  There is no additional fee for the Attorney Account Program.  Custodial parents must only pay the Collection Program Service Fee (Attorney Account Program FAQs).

Attorney Account Program - Frequently Asked Questions

Q:  What is the Attorney Account Program and what benefits does it provide?

A:  The Attorney Account Program are for custodial parents that have attorneys handling their child support matters and need the services of the Collection Program to locate noncustodial parents' assets and income in addition to collection, seizure and apprehension services.  Custodial parents may also receive the apprehension services through the Attorney Account.

Q:  Who prepares the legal documents for the custodial parent under the Attorney Account Program?

A:  The custodial parents attorney can draft the motion or lawsuit, or the attorneys of the Collection Program.  It is important to ensure all of the fees are included in the motion or lawsuit to ensure all parties are properly compensated and the custodial parent is refunded any fees in addition to receiving all child support arrears.

Q:  Can an attorney contact the Custodial Support Foundation to use the services of Collection Program for their clients?

A:  Yes; attorneys are welcomed to use the Collection Program Service to ensure their clients receive their child support arrears instead of just receiving a child support order, lawsuit or enforcement order that is never enforced.  It truly helps a custodial parent when the order is enforced by collecting the child support arrears and having an agency that will seize and liquidate a noncustodial parent's assets to pay the arrears and fees.

Q:  How much is the Collection Program Service Fee through the Attorney Account Program?

A:  The Collection Program is a one-time fee of $350.00, which is the same as Collection Program if a custodial parent appears without an attorney through the Personal Appearance Program.

Advocate Program - Frequently Asked Questions

Q::  What is the Advocate Program?

A:  The Advocate Program was developed by the Custodial Support Foundation to expand the foundation's ability to support its mission and outreach to assist the more than estimated 37.5 million custodial parents owed child support in America.

Q:  Do I have to be an attorney or have a license to be an Advocate for the Custodial Support Foundation?

A:  No; although in many cases the term advocate is used in legal proceedings to represent an office or a person that has been appointed to represent a cause, an advocate is a normal everyday person that supports or recommends a particular cause or policy.

Q:  Is there a fee to become an Custodial Support?

A:  There is a $100.00 fee to become an advocate, which covers the supplies provided in the Advocate Kit.  The fee may be waived if an Advocate can refer several custodial parents to the Collection Program, prior to enrolling in the Advocate program.

Q: What are the requirements of being a Custodial Support Advocate?

A:  In addition to the enrollment fee, an Advocate must learn the requirements, pass an exam and enroll at least two custodial parents into the Collection Program with the assistance of the Custodial Support Foundation.  The assistance can be provided on a conference call so all parties have the opportunity to hear the process and the answers to any questions provided by potential clients of the Collection Program.

Q: What are the methods of providing outreach services to custodial parents as a Custodial Support Advocate?

A:  Custodial Support Advocates may:

1.  Host workshops within their regional areas that will be supported by the Custodial Support Foundation.

2.  Market the Attorney Account Program to attorneys throughout the entire country with the support of the Custodial Support Foundation.

3.  Market the Collection Program to custodial parent groups across the throughout the entire country with the support of the Custodial Support Foundation.

Q: What type of support do Custodial Support Advocates receive?

A:  Custodial Support Advocates receive:

1.  Representation by Custodial Support Foundation and Bounty Alert management on scheduled conference calls with custodial parents, attorneys and custodial parent groups.

2.  Preparation of letters and literature to assist in the Advocates marketing efforts.

3.  Personal appearances by the management of the Custodial Support Foundation and Bounty Alert for large custodial parent workshops developed with the support of management.

4.  Presentation referrals by the Custodial Support Foundation's and Bounty Alert's management to increase the Advocates outreach efforts.

Q: Are Advocates compensated for their efforts?

A:  Yes; advocates receive compensation in accordance with the Custodial Support Foundation's Advocate Program.  For more information: Click Here

Project Child Support Will Not Take Any Portion Of A Parent’s Child Support As Payment

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